Refund policy

All sales are final.

We do not offer refunds, exchanges, or cancellations under any circumstances.

If you have any questions about a product before placing your order, please contact us at bykiyinfo3@gmail.com. We’re happy to help you make the right choice.

Damages or Issues
Please inspect your order as soon as it arrives. If your item is damaged, defective, or you received the wrong product, contact us within 24 hours of delivery so we can review the issue and determine the appropriate solution.

Non‑Returnable Items
We cannot accept returns on:
•     Sale items
•     Gift cards